24 Bronze Pointe N. | Swansea, IL 62226

24 Bronze Pointe N. | Swansea, IL 62226

Jocelyn Cross, LCSW

Clinical Director

Children | Adolescents | Teens | Young Adults | Parents & Families

About Me

I believe that healing happens through connection, compassion, and understanding. Throughout my career, I have been passionate about helping children, adolescents, and families navigate life's challenges while building the skills, confidence, and support systems needed to thrive. My goal is to create a space where clients and families feel safe, valued, and empowered to grow, regardless of where they are in their journey.

My professional experience began in a specialized foster care setting, where I supervised visits between children, parents, and siblings. This experience provided invaluable insight into family dynamics, attachment, trauma, and the unique challenges faced by children and families navigating complex emotional, behavioral, and medical needs. It also sparked my passion for supporting youth in foster care, blended families, and caregivers working to strengthen relationships and create stability within their homes.

I later worked in an inpatient behavioral health setting supporting children and adolescents experiencing significant mental health crises. During this time, I developed a strong foundation in assessment, treatment planning, crisis intervention, and collaborative care. These experiences reinforced my belief that meaningful change occurs when children, families, schools, and communities work together to support growth and healing.

Following inpatient work, I provided community-based support services to families whose children had recently experienced psychiatric hospitalization or mental health crises. This role deepened my understanding of the importance of family support, community resources, and practical interventions that extend beyond the therapy office.

As Clinical Director of CACTS Counseling, I remain deeply committed to supporting both clients and clinicians. I am passionate about developing innovative clinical programs, strengthening resources for families, providing clinical supervision, and ensuring that CACTS remains a welcoming, healing, and supportive environment where children, adolescents, and families can flourish.

Areas of Interest

  • Trauma and Trauma Recovery

  • Anxiety

  • Emotional Regulation

  • Parenting Support

  • Parent-Child Relationships

  • Blended Family Dynamics

  • Foster Care and Adoption-Related Concerns

  • ADHD Awareness and Support

  • Family Systems

  • Behavioral Challenges

  • Attachment and Relationship Development

  • Clinical Supervision and Professional Development

Therapeutic Approach

My approach is collaborative, trauma-informed, strengths-based, and family-centered. I believe that every child and family has unique strengths, and I work to help clients identify and build upon those strengths while developing practical tools for managing challenges.

Therapeutic approaches and frameworks that influence my work include:

  • Cognitive Behavioral Therapy (CBT)

  • Trauma-Informed Interventions

  • Self-Regulation Strategies

  • Mindfulness-Based Techniques

  • Play-Based Interventions

  • Dialectical Behavior Therapy (DBT) Concepts

  • Brain-Based Education and Skill Building

Parent & Family Involvement

I strongly believe that parents and caregivers play a critical role in the therapeutic process. Children do not exist in isolation, and meaningful change often occurs when the entire family system is supported. I enjoy working with parents who are striving to better understand their children while also navigating their own emotional regulation, stress, and parenting challenges.

My goal is never to assign blame but rather to create a collaborative environment where families can develop insight, strengthen relationships, and build healthier patterns of communication and connection. I value openness, honesty, and mutual respect throughout the therapeutic process and strive to create a space where both children and caregivers feel heard and supported.

Education & Credentials

  • Licensed Clinical Social Worker (LCSW)

  • Master of Social Work (MSW)

  • Bachelor of Social Work (BSW)

  • Graduate Certificate in Child and Adolescent Psychology

Professional Training & Leadership

Jocelyn has completed extensive training in:

  • Child and Adolescent Mental Health

  • Trauma-Informed Care

  • Family Systems

  • Crisis Intervention

  • Child Development

  • Behavioral Health Assessment

  • Community-Based Mental Health Services

  • Clinical Supervision and Leadership Development

As Clinical Director of CACTS Counseling, she oversees clinical programming, clinician development, supervision, and the continued growth of services designed to support children, adolescents, young adults, and families throughout the community.

A Little More About Me

Outside of my professional role, I am first and foremost a mom in a blended family. Many of my passions stem from my own experiences navigating parenting, family dynamics, ADHD, and the everyday challenges that come with raising children while trying to balance life's many responsibilities.

I value compassion, openness, authenticity, and nonjudgment. I believe people do the best they can with the tools they have, and I am passionate about helping them build new tools that support healthier relationships and greater emotional well-being.

When I'm not working, you can often find me spending time with my dog, Cocoa, binge-watching a favorite show, coloring, crafting, decorating, or finding creative ways to make special moments meaningful for the people I care about. I love animals, enjoy creating welcoming spaces, and find joy in helping others feel seen, valued, and supported.

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